Four reasons Google is still Awesome

My recent predictions about which Google products will succeed (and which won't) are causing people to think that I'm anti-Google, which makes me sad since Google is probably still the best company of its size, and I really enjoyed my time there. 

Unfortunately, positive stories are never as popular as negative ones, but regardless, it's worth highlighting some of the things that continue to differentiate Google as one of the best companies in tech.

1 - They take big risks. People often point to projects such as Wave as evidence that Google has "lost its magic" or something. To me, it's evidence that they are still willing to take risks on new ideas and new ways of doing things (Wave was run as a completely autonomous project in Australia). If everything you do works, then you're not taking many risks and probably aren't innovating either. Obviously, if everything you do fails, that's not good either, but there's a sweet-spot somewhere in the middle. Google has enough big successes, such as Chrome and Android, to show that they are somewhere near that sweet-spot.

2 - They are willing to build new technology seemingly unrelated to the core business. When we started work on Gmail, many people said it was a distraction and that Google should focus on web search. Now nobody questions email, but they wonder why Google is developing self-driving cars. From a market perspective, this looks like a lack of focus, but that's a rather narrow way of viewing things. From a broader perspective, it can be seen as a focus on using technology to improve the world. Did people criticize Edison or Tesla for inventing too many different things?

From an employee perspective these non-core projects are also an opportunity for greater autonomy. Part of what made the Gmail project so fun was that we had a lot of independence and could pursue ideas that other people inside Google thought were "the wrong way to do it". Most other tech companies do not offer that kind of freedom.

3 - They compete in positive ways. Many companies compete in ways that actually destroy value, such as using patent lawsuits to slow down or kill competitors. Google's weapon of choice is more often open source and open standards. There's no question that projects such as Android and Chrome have strategic value and work to weaken Microsoft and others, but they also happen to be good for the world. Google has managed to keep their interests surprisingly well aligned with the interests of their users.

4 - They don't seem to mind honest criticism. I'm currently reading a draft of a forthcoming Google book, and was amused to find that it includes an email that I sent back in 2000 trashing our then most recent product launch. It's painful for me to not tell people what I think, so for the most part I try to find people who don't mind hearing the truth (or my take on it, rather). Much of my interaction with startups consists of me telling them everything that I don't like about their product (and then they thank me!). I've worked for a lot of different companies, and Google was the only one where me speaking my mind never seemed to cause a problem. I'm not claiming that I'm always right, because obviously I'm not, but systems (or individuals) that don't welcome negative feedback are doomed. Cultures that don't laugh at themselves are cults.

Talking about Google is always a little tricky for me given my background, but they continue to be a fascinating company and a great source interesting lessons, so I'm going to keep trying. Hopefully I don't come off as a hater or a fan boy, but simply an honest observer.

The Cloud OS

My recent remark about the future of ChromeOS generated a surprisingly passionate response. Some said that my prediction was obvious and boring, but others disagreed, arguing instead that I am ugly and "don't get it". I won't disagree with either side, but I also noticed that my prediction was sometimes inaccurately characterized as me "hating" ChromeOS, Google, or The Cloud, all of which is false. Since there seems to be so much interest in this topic, and because people keep emailing me about it, I should probably explain my actual thoughts a little better.

First, what is a "cloud OS" and why should I want one? Actually, I don't even know if anyone calls it a "cloud OS", but I couldn't find a better generic term for something like ChromeOS. The basic idea is that apps and data all live on the Internet, which is has been renamed "The Cloud" since that sounds cooler, and your laptop or whatever is basically just a window into that cloud. If your laptop is stolen or catches fire or something, it's not a big deal, because you can just buy another one and nothing has been lost (except your money). Many people characterize this approach as using a "dumb terminal", but that's wrong. Your local computer can still do all kinds of smart computation and data manipulation -- it's just no longer the single point of failure.

To me, the defining characteristic of cloud based apps is "information without location". For example, in the bad old days, you would install a copy Outlook or other email software on your PC, it would download all of your email to your computer, and then the email would live on that computer until Outlook corrupted its PST file and everything was lost. If you accidentally left your computer at home, or it was stolen, then you simply couldn't get to your email. Information behaved much like a physical object -- it was always in one place. That's an unnecessary and annoying limitation. By moving my email into "the cloud", I can escape the limitations of physical location and am able to reach it from any number of computers, phones, televisions, or whatever else connects to the Internet. For performance and coverage reasons, those devices will usually cache some of my email, but the canonical version always lives online. The Gmail client on Android phones provides a great example of this. It stores copies of recent messages so that I can access them even when there is no Internet access, and also saves any recent changes (such as new messages or changes to read state), but as soon as possible it sends those changes to the Gmail servers so that they can be reflected everywhere else (such as my home computer). To the greatest extent possible, the information all "lives" in the cloud, and all other copies are simply caches which may be discarded at any time. (BTW, Apple is lame for not allowing a native Gmail app on the iPhone -- email is the one place where Android really outshines the iPhone for me)

Continuing with the Gmail example, it's not just your data that resides in the cloud -- the entire application lives there. This is the part that causes people to erroneously describe cloud based apps as a "return to dumb terminals". Just because an application "lives" in the cloud doesn't mean that your local computer isn't still doing work. When you use Gmail from your web browser, it downloads large chunks of Javascript code to run on your computer doing things such as rendering your inbox, handling keyboard and mouse events, pre-fetching messages, etc. The advantage of having this code run on your computer is that it can respond to your actions within a few milliseconds instead of the hundreds of milliseconds it could take to reach Google's servers (thanks to the relatively low speed of light). Which parts of the application run on your computer and which run on Google's computers? Ultimately, it does not matter, and can change over time (and in fact the split is different for different interfaces -- the basic html interface does not need any Javascript) As an end-user, you simply use the app, and let Google worry about making it all work, keeping it up to date, etc.

Because we're now treating the executable code and system configuration as data that lives in the cloud and is only cached locally, it also makes sense to do away with the old notions of installing and administering applications on your computer. And of course we also need a security and sandboxing system that prevents the code from breaking your computer (as is so common in the Windows world). In the web/Javascript world, this happened somewhat automatically because web apps evolved from simple web pages, and obviously you don't have to install or uninstall web pages -- your browser simply fetches what it needs to display, optionally caches parts of it for improved performance, and discards resources that it no longer needs (since it can always re-fetch them later on).

Cloud-based apps don't necessarily have to be written in Javascript and run in your web browser however. iPhone and Android apps behave in much the same way. Although they can be "installed" or "uninstalled", from a user perspective, that process isn't substantially different from adding or removing a bookmark, and in fact many of those apps are little more than a thin wrapper around an embedded web browser. A combination of technical and review policies prevent those apps from doing anything dangerous to your computer (unlike a Windows app, which could install a new device driver, replace a core system library, install a root-kit, etc). 

One way of understanding this new architecture is to view the entire Internet as a single computer. This computer is a massively distributed system with billions of processors, billions of displays, exabytes of storage, and it's spread across the entire planet. Your phone or laptop is just one part of this global computer, and its primarily purpose is to provide a convenient interface. The actual computation and data storage is distributed in surprisingly complex and dynamic ways, but that complexity is mostly hidden from the end user. For example, interacting with my FriendFeed page involves the coordination of thousands of individual processors and disks owned by a dozen different entities, including you, Facebook, Amazon, Google, your ISP, and many intermediate ISPs. The same is true of the services provided by thousands of other web apps.

This global super-computer enables us to do things that would have been impossible not long ago, such as instantly search billions of documents, access our email and other info from almost anywhere, easily share ideas with thousands or millions of people, collaboratively edit documents with people spread around the world, leak embarrassing diplomatic cables, etc. It also makes it easy to launch new services and applications with almost zero money, which has created a new generation of low-budget startups and expanded the world of high-tech entrepreneurship to many more people.

Inevitable, some curmudgeonly types will say this is all bad, and indeed it is not without some downsides and complications, but overall I believe the development of this global super-computer is one of the most important technological advances in history.

And what about ChromeOS? If my laptop is just one part of a much larger computer, what is the ideal design for my local node? It should be relatively cheap and reliable, secure (no viruses or anything), zero-administration (I don't want to be a sys-admin), easy to use, and fast. I believe this is roughly the design target of ChromeOS. They are building laptops that run the Chrome web browser and approximately nothing else.

I actually like the idea of ChromeOS, so why did I predict its demise? The answer is that we already have millions of devices that almost meet the same ideal, and they are running iOS and Android. In the 1.5 years since ChromeOS was announced, Apple launched the iPad, which quickly became one of the fastest selling new devices ever. Google will necessarily respond by building Android tablets, which means Android will be running on larger, more powerful devices. All of the benefits of ChromeOS (security, instant-on, etc) should apply to Android as well, and I expect that any new Chrome features (mostly under the umbrella of HTML5, but perhaps Native Client as well) will also be added to the Android browser, since platforms succeed by being as large as possible. Once Android has all the benefits of ChromeOS, the most obvious difference will be that ChromeOS lacks the thousands of native apps which are popular on Android. Android apps are closer to web apps than Windows apps in terms of security and manageability, so eliminating them doesn't seem like much of an advantage for ChromeOS. 

The other obvious difference between ChromeOS and Android is that ChromeOS assumes a mouse/track-pad while Android currently assumes a touch interface (many Android devices already have a keyboard). If my prediction is wrong and both OSs stick around, this will probably be the reason. However, I doubt that's enough of a difference to justify maintaining two separate OSs, and ultimately everything may end up with a touch screen anyway. Perhaps the tablet / laptop convertible will make a comeback.

Put another way, the ChromeOS laptops are awkwardly positioned between the established Mac/Windows laptop market, which isn't going away anytime soon, and the rapidly growing Tablet market, and it has approximately zero users. That's not a great place for a new platform to get traction and establish itself. But if it does, I will be happy for it. And even if it doesn't, it may still be a worthwhile experiment.

The quest for freedom and safety: Why I donated $100,000 to YesOn19

The common theme uniting most of my efforts is the desire to be free. One of the reasons I'm so interested in startups is that they give people the freedom to create, independent of the institutional limitations found in large companies. This is why unexpected new ideas and techniques (such as new languages or development practices) often appear first in startups. Of course the startups don't always succeed, but at least I'm free to pursue my own ideas, even if others don't believe in them. And when a startup is successful, it can provide a great deal of financial freedom to the people who built it.

Internal freedom is also very important, though often less obvious. If we are always held back by our own fears and self-limiting beliefs, then we aren't really free. That is why my previous post on serendipity is largely about escaping ego-fear and other negative limitations.

Benjamin Franklin once wrote, "Those who would give up essential liberty to purchase a little temporary safety, deserve neither liberty nor safety."

Philosophically, I agree with that. However, if we don't feel safe, if we can't go out in public without fearing for our lives and the lives of our family, then we aren't really free. Since becoming a parent, I've come to understand why parents often seem especially fearful. Our children are so precious to us, and we must keep them safe. I can understand the impulse to simply make more rules, to build taller walls, and to lockup anyone who seems scary.

I think the real point of Benjamin Franklin's quote is that when we destroy freedom, we are ultimately destroying safety as well. This is most apparent when we examine the disastrous effects of drug prohibition.

Not only is prohibition an attack on our basic right to control our own bodies and minds (a philosophical point which most people probably don't care about), but prohibition also provides a multi-billion dollar subsidy to violent criminal organizations that threaten our physical safety and security, something everyone cares about.

The drug cartels have already overrun much of Mexico, and that violence will inevitably spill over in to the United States if we continue subsidising them with one of the world's most lucrative monopolies.

The alternative path is to begin restoring individual freedom and responsibility, defund the drug cartels, and instead shift those dollars towards roads, parks, public safety, and other beneficial causes. This is the solution offered by California's proposition 19, the "Regulate, Control and Tax Cannabis Act of 2010".

Some politicians have argued that proposition 19 is "flawed". To me, this seems like a weak defense of the status quo from politicians afraid to stand out on a controversial issue. Of course it's not perfect -- no law is perfect. However, the current system of drug prohibition is much, much worse. "Perfect" is not one of the options offered on Tuesday's ballot. We can either choose "much better" (Yes on 19), or "keep the current, disastrously bad, system" (No on 19). 

If proposition 19 passes, the immediate effect may not be that significant due to federal challenges and such. However, I believe the long-term effects will be enormous. Prohibition is a disaster. Many politicians will admit to this fact, however most of them have been too timid to actually do anything about it, to lead the country towards safer, saner policies. In this case, the voters must lead, and the politicians will follow. Even if 19 does not pass (Nate Silver of FiveThirtyEight gives it "even odds" of passing), it will still mark an important shift in the debate over drugs, especially if YOU vote for it.

And that's why I decided to donate $100,000 towards the Yes on 19 campaign. It's tempting to wait for the "perfect" solution to the drug issue, but meanwhile millions of lives are being destroyed by the current system. That's evil.

Here are a few more thoughts on the issue:

• Nicholas Kristof in the NY Times
• The success of drug decriminalization in Portugal (from the Kristof article)
• George Soros in the Wall Street Journal 
• San Jose Police Chief Joseph McNamara

If you would like to be part of the solution, please share this or other articles, and encourage your friends and family to show up at the polls on Tuesday and vote "YES on 19" (assuming they live in California). Also, donate to YesOn19 -- it's not too late (ads are still being purchased).

Serendipity finds you

Here is an interesting comment from Hacker News, on a story about someone turning down an early Google offer:

Similar thing happened to me in 1999. I realized Google was way cooler than alta vista and better at finding unknown things rather than Yahoo's directory. Truly the future, I thought. I sent in a resume to do some kind of work not development related; data center & sys admin stuff. They called me twice but I convinced myself that they would not have hired me anyways so I never called back.

Whether or not ignoring Google's calls was the right decision for him, his reason for not taking the call (fear of rejection) isn't great.

I don't have many positive memories from high school, but the one that has stayed with me more than any other comes from the first day of my 11th grade English class. My teacher (I believe his name was "Mr. May") shared a brief anecdote from the prior evening. He was driving home in the rain, and noticed two people on bicycles along the side of the road. He stopped to ask if they needed any help, and ended up driving them back to his house, where they dried off and had dinner with him and his wife. During dinner, the couple shared the stories from their ongoing bike ride across the country.

It's not a very dramatic story, but I loved the serendipitous nature of it, both on the part of the couple having adventures biking across the country, and my teacher who saw people along the road and invited them into his home. None of it was planned -- they simply allowed it to happen. It was inspirational to me because it felt like the right way to live, the fun way to live. I don't think that's how most people operate though.

My own story of how I ended up at Google in 1999 is rather boring. I was interested both in startups, and Linux (which was still somewhat fringe at the time), so I sent my resume to a few companies that I had seen mentioned on Slashdot (a rather lazy job search, in hindsight). Fortunately, most of them never even responded, and only one actually offered me a job, Google. I was skeptical of their business and didn't expect it to last long, but it seemed like it could be fun and educational, so I accepted.

Obviously that's an example of rather extreme luck, but I've noticed that most of the good things that happen to me follow that general pattern, and aren't part of any "plan". The story of how I met my wife is remarkably similar. Shortly after moving to California, I signed up for match.com, read a bunch of profiles, emailed three of them, and only one responded. I was very much not looking for someone to marry, but that's what happened anyway. As they say, "Life is what happens to you while you're busy making other plans."

My plans rarely work (unless they are boringly simple), but serendipity has been good to me, so over time I've tried to make the most of that. My theory of serendipity is still evolving, but from what I've seen, it's better to think in terms of "allowing" serendipity rather than "seeking" it or "creating" it. Opportunity is all around us, but we have beliefs and habits that block it.

The two biggest blocks to serendipity seem to be ego-fear and "other plans".

I'm using the term "ego-fear" to describe fears that go beyond rational concern. For example, you wouldn't run out into the middle of a freeway thanks to a healthy fear of getting run over by a car -- that's not ego-fear. However, the fear that often keeps people from public speaking, talking to strangers, interviewing for jobs, etc is typically driven by fear of embarrassment, humiliation, rejection, criticism, etc -- that's ego-fear. Sometimes it can be difficult to separate the two types of fear because ego-fear will rationalize itself as healthy fear, e.g. "I don't want to talk to that stranger because they could attack me, or waste my time."

The HN commenter quoted above who never accepted Google's calls because, in his words, "they would not have hired me anyways", seems to be experiencing quite a bit of ego-fear, fear of rejection and humiliation. That fear is probably blocking a lot of great opportunities.

It's tempting to try and think your way out of ego-fear, but I suspect that only makes the problem worse by generating a more complex tangle of rationalizations for the fear. Fear is defeated by confrontation -- avoidance only makes it stronger.

"You gain strength, courage, and confidence by every experience in which you really stop to look fear in the face. You must do the thing which you think you cannot do." - Eleanor Roosevelt

The program for eliminating ego-fear and unblocking serendipity is very simple: seek ego-fear. Hunt it down and soak in it. Steal its energy. This is, by definition, scary. That's good.

The other big serendipity block seems to be "the plan". Serendipity and luck are by their very nature unpredictable, and therefore not part of any good plan. When something unexpected happens, things are no longer "going according to plan", and there is a tendency to view the unexpected event either as a distraction, or as a frustrating obstacle to success.

The difference between a life full of frustrating obstacles, and a life full of serendipity, is largely a matter of interpretation. It can be difficult, but the most beneficial response to unexpected events is a sense of gratitude. Even seemingly adverse events can lead to something great. Accept what is given. (see Yes Man for a cute caricature of this mindset)

"Plans are worthless. Planning is essential." - Dwight D. Eisenhower

Planning in itself is not a bad thing, but picking a single plan and obsessively sticking to it doesn't allow for much serendipity. The world is very complicated, and we humans are very stupid, so it's good to be flexible and open minded about things. Instead of having one plan, have one thousand plans, and revise them as necessary. 

The desire to have "a plan" can also cause "paralysis of analysis" -- we put all of our energy into formulating the perfect plan, and consequently never actually do anything. The more effective approach is to simply pick a plan with the knowledge that it's flawed, set the plan in action, and then adapt, revise, or switch plans as the world unfolds.

I suspect the desire to have a definite plan is also partially rooted in fear. Uncertainty can be scary, and having a plan helps create the illusion of predictability in a very unpredictable world. However, if we actually manage to reduce risk and unpredictability, then we are also reducing serendipity. This is one reason why large organizations often have trouble producing innovation -- they want it to be planned and scheduled, but that just kills it.

The whole notion that plans are something that we should "stick to" makes them distracting enough that I prefer to call them "ideas" or "rough sketches" instead. Personally, I try to avoid having plans for my life, but I have many ideas. Which ones actually happen will be a surprise to me. It's more fun that way.

Today is my wife's birthday...

For her birthday, she wants as many people as possible to donate to her cause, raising $55,555 for the Intensive Care Nursery (ICN) at UCSF Children's Hospital, where our daughter spent the first several months of her life. Proceeds will go towards funding hospital neonatal supplies and monitoring equipment, family-oriented support programs, and neurodevelopmental programs.

To donate, go to causes.com/ucsfpreemies. You can also contribute by: 1) Donating directly using UCSF's 'Make a Gift' page. 2) Making a contribution offline, by sending a check. Please write your check out to 'UCSF Foundation', indicate on the memo line 'UCSF Preemies', and mail to: UCSF P.O. Box 45339 San Francisco, CA 94145-0339 3) For those of you who are contributing through your Donor Advised Fund, please reference the foundation's EIN/tax ID#: 94-2829914

If your product is Great, it doesn't need to be Good.

By now, everyone is tired of hearing about the iPad, but the negative responses are so perfectly misguided that it would be wrong to waste this opportunity. Even better, we can look back at the 2001 iPod launch and see the exact same mistakes. But this isn't about the iPad or the iPod -- it's about product design.

The most famous iPod review was from Slashdot, which simply declared, "No wireless. Less space than a nomad. Lame." The iPad reviews are similar in that they focus on the "missing" features. Those missing features are typically available in a variety of unsuccessful competing products, which leads people to erroneously conclude that a successful product would necessarily have even more features!

I believe this "more features = better" mindset is at the root of the misjudgment, and is also the reason why so many otherwise smart people are bad at product design (e.g. most open source projects). If a MacBook with OSX and no keyboard were really the right product, then Microsoft would have already succeeded with their tablet computer years ago. Copying the mistakes of a failed product isn't a great formula for success.

What's the right approach to new products? Pick three key attributes or features, get those things very, very right, and then forget about everything else. Those three attributes define the fundamental essence and value of the product -- the rest is noise. For example, the original iPod was: 1) small enough to fit in your pocket, 2) had enough storage to hold many hours of music and 3) easy to sync with your Mac (most hardware companies can't make software, so I bet the others got this wrong). That's it -- no wireless, no ability to edit playlists on the device, no support for Ogg -- nothing but the essentials, well executed.

We took a similar approach when launching Gmail. It was fast, stored all of your email (back when 4MB quotas were the norm), and had an innovative interface based on conversations and search. The secondary and tertiary features were minimal or absent. There was no "rich text" composer. The original address book was implemented in two days and did almost nothing (the engineer doing the work originally wanted to spend five days on it, but I talked him down to two since I never use that feature anyway). Of course those other features can be added or improved later on (and Gmail has certainly improved a lot since launch), but if the basic product isn't compelling, adding more features won't save it.

By focusing on only a few core features in the first version, you are forced to find the true essence and value of the product. If your product needs "everything" in order to be good, then it's probably not very innovative (though it might be a nice upgrade to an existing product). Put another way, if your product is great, it doesn't need to be good.

So where does this leave the iPad, with it's lack of process managers, file managers, window managers, and all the other "missing" junk? I'm not sure, but one thing I've noticed is that I spend more time browsing the web from my iPhone than from my laptop. I'm not entirely sure why, but part of it is the simplicity. My iPhone is ready to use in under 1/2 second, while my laptop always takes at least a few seconds to wake up, and then there's a bunch of stuff going on that distracts me. The iPhone is a simple appliance that I use without a second thought, but my laptop feels like a complex machine that causes me to pause and consider if it's worth the effort right now. The downside of the iPhone is that it's small and slow (though the smallness is certainly a feature as well). That alone guarantees that I'll buy one to leave sitting next to the couch, but I'm kind of atypical.

Ultimately, the real value of this device will be in the new things that people do once they have a fast, simple, and sharable internet window sitting around. At home we'll casually browse the web, share photos (in person), and play board games (Bret's idea -- very compelling). At the office, maybe we'll finally have an easy way of chatting with remote people while discussing a presentation or document (e.g. audio iChat with a shared display). Of course these things are theoretically possible with laptops, but it always ends up being so clumsy and complicated that we don't bother (or give up after trying once).

Making the iPad successful is Apple's problem though, not yours. If you're creating a new product, what are the three (or fewer) key features that will make it so great that you can cut or half-ass everything else? Are you focusing at least 80% of your effort on getting those three things right?

Disclaimer: This advice probably only applies to consumer products (ones where the purchaser is also the user -- this includes some business products). For markets that have purchasing processes with long lists of feature requirements, you should probably just crank out as many features as possible and not waste time on simplicity or usability.

Censorship flamewar

This post is inflammatory and unfair. It argues an extreme position that I don't agree with, but nevertheless find amusing. When writing angry responses, please direct your hate at the straw-man, not at me :)

Agree/Disagree:

When a powerful group forces information to be removed from the internet, that is censorship. Some acts of censorship are more acceptable than others depending on what information is being censored and why.

For example, Disney can force people to take certain information off of the internet because they have exclusive rights, and the free availability of that information threatens to undercut their profits, which would undercut their power to make new movies and also new laws to protect their interests (such as retroactively extending copyright, or increasing penalties for violations). In this case, censorship is good because if Disney lost that power, their profits could disappear entirely and then the world might run out of Princess movies. Perhaps someone else would start making Princess movies, but making Princess movies is difficult, and without the ability to censor the internet, they too might fail.

A second example is the Communist Party of China. They can force people to take certain information off of the internet because they have exclusive rights, and the free availability of that information threatens to undercut their power and profits, and without that power they could lose control of China. In this case, censorship is good because if the Communist party lost that power, their control could disappear entirely and they would no longer be able to preserve the peace, stability, and growth of China. Perhaps someone else would start governing China (after a quick revolution), but governing China is difficult, and without the ability to censor the internet, they too might fail.

Debate.

Books and stuff: three years of Amazon addiction

I'm a slow reader, but that doesn't stop me from buying a lot of books. Inspired by a Blippy review, I thought it might be fun to publish my Amazon order history.

My threshold for buying books is very low, so don't interpret these purchases as endorsements. Also, I haven't read most of them yet, so if you spot anything especially good, please let me know.

1. Return to the Little Kingdom: How Apple and Steve Jobs Changed the World
2. Inside Steve's Brain, Expanded Edition
3. Influencer: The Power to Change Anything
4. How to Get Control of Your Time and Your Life (Signet)
5. Aquinas 101: A Basic Introduction to the Thought of Saint Thomas Aquinas
6. Apple MacBook Pro MB986LL/A 15.4-Inch Laptop
7. 6-Pack Tank Tops by Bambini - white, 27-34lbs.
8. Descartes' Error: Emotion, Reason, and the Human Brain
9. Tell Me a Story: Narrative and Intelligence (Rethinking Theory)
10. Connected: The Surprising Power of Our Social Networks and How They Shape Our Lives
11. The Einstein Syndrome: Bright Children Who Talk Late
12. The Invisible Kingdom: From the Tips of Our Fingers to the Tops of Our Trash, Inside the Curious World of Microbes
13. Confessions of a Public Speaker
14. The Dream Machine: J.C.R. Licklider and the Revolution That Made Computing Personal
15. Dealers of Lightning: Xerox PARC and the Dawn of the Computer Age
16. Social Structures
17. The Organization Man
18. Coby CA-747 Dual Position CD/MD/MP3 Cassette Adapter
19. Implementing Lean Software Development: From Concept to Cash
20. Alice In Wonderland
21. Animals in Translation: Using the Mysteries of Autism to Decode Animal Behavior
22. Dr. Nicholas Romanov's Pose Method of Running
23. ChiRunning: A Revolutionary Approach to Effortless, Injury-Free Running
24. Evolution Running DVD Run Faster with Fewer Injuries
25. Unconditional Parenting: Moving from Rewards and Punishments to Love and Reason
26. Injinji Performance Series CoolMax Micro Socks, MD, M8-10.5/W9-11.5, Black
27. The Atlantic
28. CamelBak Rogue 70 oz Hydration Pack (Racing Red/Charcoal)
29. MSR Ground Hog Stake Kit
30. CamelBak Rogue 70 oz Hydration Pack (Estate Blue/Charcoal)
31. Wenzel Ponderosa 10- by 8-Foot Four-Person Two-Room Dome Tent
32. Coleman Queen-Sized Quickbed with Wrap 'N' Roll Storage
33. Wenzel Pinon Sport 7-by 7-Foot Three-Person Dome Tent
34. MSR Ground Hog Stake Kit
35. Teton Sports Mammoth 0-Degree Sleeping Bag
36. Injinji Performance Series CoolMax Micro Socks, MD, M8-10.5/W9-11.5, Black
37. Vibram Five Fingers SPRINT Men's Shoes (Navy) FREE SHIPPING (41, Navy/Blue/Camo)
38. ASICS Men's Transitive Seamless Boxer Size: M/L, Color: Black
39. My Stroke of Insight: A Brain Scientist's Personal Journey
40. The Pleasures and Sorrows of Work
41. The Soul of a New Cuisine: A Discovery of the Foods and Flavors of Africa
42. The Africa Cookbook
43. Born to Run: A Hidden Tribe, Superathletes, and the Greatest Race the World Has Never Seen
44. The Jungle Effect: Healthiest Diets from Around the World--Why They Work and How to Make Them Work for You
45. The Omnivore's Dilemma: A Natural History of Four Meals
46. 21IN1 Multimedia Reader/writer Expresscard 34SLOT Mac/pc Sd/mmc/xd
47. You Can Farm: The Entrepreneur's Guide to Start & Succeed in a Farming Enterprise
48. Weber 7508 Stainless-Steel Burner Tube Set
49. Weber 6415 Small Aluminum Drip Pans- 8.5-Inches by 6-Inches
50. In Defense of Food: An Eater's Manifesto
51. Good Calories, Bad Calories: Fats, Carbs, and the Controversial Science of Diet and Health (Vintage)
52. Somatics: Reawakening The Mind's Control Of Movement, Flexibility, And Health
53. Change Your Mind, Change Your World
54. Beyond The Dream: Awakening to Reality
55. VMware Fusion 2
56. Feed
57. Arduino Duemilanove Starter Kit
58. Rayovac Alkaline Batteries, C Size, 12-Count Packages (Pack of 2)
59. Wired (2-year)
60. Atlantic Monthly
61. Omron HEM-780 Automatic Blood Pressure Monitor with ComFit Cuff
62. French I, Conversational: Learn to Speak and Understand French with Pimsleur Language Programs (Pimsleur Instant Conversation)
63. Stumbling on Happiness
64. Human-Computer Interaction (2nd Edition)
65. Embracing the Wide Sky: A Tour Across the Horizons of the Mind
66. Transcend TS32GCF133 133x 32GB Compact Flash Card
67. Tiffen 77mm UV Protection Filter
68. Maui Revealed: The Ultimate Guidebook (Maui Revealed)
69. Brain Rules: 12 Principles for Surviving and Thriving at Work, Home, and School (Book & DVD)
70. Here Comes Everybody: The Power of Organizing Without Organizations
71. 50mW Black Dimple Green Laser Pointer High Powered Diode
72. Canon PowerShot SD880IS 10MP Digital Camera with 4x Wide Angle Optical Image Stabilized Zoom (Gold)
73. Transcend TS8GSDHC6-S5W 8GB SDHC6 Memory Card with Card Reader
74. ASUS Eee PC 901 12G (8.9-inch Display, 1.6 GHz Intel ATOM Processor, 1 GB RAM, 12 GB Solid State Drive, XP Home, 6 Cell Battery) Pearl White
75. The Political Mind: Why You Can't Understand 21st-Century American Politics with an 18th-Century Brain
76. How to Get Rich: One of the World's Greatest Entrepreneurs Shares His Secrets
77. How to Be Rich
78. Crossing the Chasm
79. The Systems Bible: The Beginner's Guide to Systems Large and Small by Gall...
80. Healing Without Freud or Prozac by Servan-Schreiber, David
81. Amish Country Red Popcorn - 2lb.
82. Amish Country Midnight Blue Popcorn - 2lb.
83. Amish Country Rainbow Blend Popcorn - 2lb.
84. Amish Country Purple Popcorn - 2lb.
85. Forgive for Good
86. The Innovator's Dilemma: The Revolutionary Book that Will Change the Way You Do Business (Collins Business Essentials)
87. The 4-Hour Workweek: Escape 9-5, Live Anywhere, and Join the New Rich
88. The Heart of Understanding: Commentaries on the Prajnaparamita Heart Sutra
89. Dubble Bubble Twist Wrapped, 180-Count Tubs (Pack of 3)
90. Political Ponerology (A Science on the Nature of Evil Adjusted for Political...
91. The Starfish and the Spider: The Unstoppable Power of Leaderless Organizations
92. Kingston 8GB SDHC Class 6 Flash Card SD6/8GB
93. Rules of the Game
94. 1776 [Bargain Price]
95. Leaders: Strategies for Taking Charge (Collins Business Essentials)
96. Propaganda
97. Judgment: How Winning Leaders Make Great Calls
98. Multi Directional HDtv Antenna
99. Cables To Go 16.4FT CBL VIDEO HDMI-TO DVI M/M VELOCITY RTL ( 40323 )
100. Canon PowerShot SD1000 7.1MP Digital Elph Camera with 3x Optical Zoom (Black)
101. Netgear GS108 ProSafe 8-Port Copper Gigabit Desktop Switch
102. Man's Search for Meaning
103. Axis 207MW Network Camera Network Camera- Wireless Megapixel
104. Le Chat Chapeaute
105. The Gospel of the Flying Spaghetti Monster
106. The Alphabet Of Manliness
107. Critical Mass: How One Thing Leads to Another
108. The Visual Display of Quantitative Information, 2nd edition
109. The Logic of Political Survival
110. Canon PGI-5 BK 2-Pack Pigment Black Ink Tanks
111. Canon CLI-8 4-Color Multipack Ink Tanks
112. Fujifilm Finepix F50fd 12MP Digital Camera with 3 x Optical Image Stabilization
113. Canon PIXMA MP830 Office All-In-One Printer
114. Alkaline Battery Value Packs
115. Built to Last: Successful Habits of Visionary Companies (Harper Business Essentials)
116. Hawaii The Big Island Revealed: The Ultimate Guidebook (Hawaii the Big Island Revealed)
117. Don't Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition
118. The Alchemy of Finance (Wiley Investment Classics)
119. Freedom: The Courage to Be Yourself (Osho, Insights for a New Way of Living Series)
120. Emotions Revealed: Recognizing Faces and Feelings to Improve Communication and Emotional Life
121. Bargaining for Advantage: Negotiation Strategies for Reasonable People 2nd Edition
122. Why Ducks Do That: 40 Distinctive Duck Behaviors Explained & Photographed
123. Cat's Cradle
124. The Essential Drucker: The Best of Sixty Years of Peter Drucker's Essential Writings on Management
125. How to Kill the Job Culture Before it Kills You: Living a Life of Autonomy in a
126. Structure and Interpretation of Computer Programs - 2nd Edition (MIT Electrical Engineering and Computer Science)
127. How to Stop Worrying and Start Living
128. Accelerando
129. Rainbows End
130. Satanic Purses: Money, Myth, And Misinformation in the War on Terror
131. A Perfect Mess: The Hidden Benefits of Disorder--How Crammed Closets, Cluttered Offices, and On-the-Fly Planning Make the World a Better Place
132. Pro JavaScript Techniques (Pro)
133. Without Conscience: The Disturbing World of the Psychopaths Among Us
134. Hardcore Zen: Punk Rock, Monster Movies, & the Truth about Reality
135. The New High Intensity Training: The Best Muscle-Building System You've Never Tried
136. NLP: The New Technology of Achievement
137. Logitech Z-4I 2.1 Speaker System
138. SEAGATE 2.5 100GB SATA 5400RPM S9100824AS NOTEBOOK HARD DRIVE (Bare drive...
139. Apple MacBook Pro MA611LL/A 17" Notebook PC (2.33 GHz Intel Core 2 Duo, 2 GB RAM, 160 GB Hard Drive, DVD/CD SuperDrive)
140. The Culture Code: An Ingenious Way to Understand Why People Around the World Live and Buy as They Do
141. The Black Swan: The Impact of the Highly Improbable
142. Influence: Science and Practice (4th Edition)
143. Using Your Brain--For a Change by Bandler, Richard
144. Door Gym
145. On Intelligence
146. The Design of Everyday Things
147. Kingston USB 2.0 Hi-speed 15-IN-1
148. SanDisk SDCFH-1024-901 1 GB Ultra II CompactFlash Card (Retail Package)
149. Happiness: A Guide to Developing Life's Most Important Skill
150. Wired [1-year subscription] [with $5 Bonus] [Magazine Subscription] [Print]
151. Open Society and Its Enemies (Volume 1)
152. Griffin Technology 9066-IMIC2 iMic/USB Audio Interface
153. The Man Who Was Thursday: A Nightmare (Penguin Classics)
154. Power of Spirit: How Organizations Transform
155. Wikinomics: How Mass Collaboration Changes Everything
156. Basic Economics: A Citizens Guide to the Economy, Revised and Expanded

10 predictions for the world of January 1, 2020

After writing my predictions for the past 10 years, I decided it might be fun to write a few predictions for the next 10 years as well. This is a little more dangerous though, since I now lack the benefit of hindsight and at least one of them will probably turn out to be as dumb as "Palin/Gore win the 2014 presidential election".

That said, here are my (random and probably over-optimistic) predictions for the world as of Jan 1, 2020, assuming civilization doesn't collapse first:

1. All data lives "in the cloud" and can be accessed from anywhere. Most computers are essentially stateless caches which can be replaced without any data-loss or need for reconfiguration or reinstallation. This prediction was copied from 10 years ago, but this time it's right.
2. Android and iPhone kill off all the other mobile phone platforms. Android will be bigger (it will run on all of the "free" cell phones), but iPhone will still be "cooler", and will work more seamlessly with Apple's tablet computer.
3. Facebook will be a big success, possibly as big as Google. I'm probably over-optimistic because I work there, but the people are smart and ambitious.
4. 3D displays will be popular because people want to watch Avatar and all future 3D movies and games at home (plus porn, of course -- think of the porn!).
5. No human-like artificial intelligence, but computers get a lot better at both high level and low level intelligence. At the high level, Google will release an amazing question answering service that can answer complex questions and is in many ways smarter than any human. Low-level, insect-like intelligence will become common enough that I'll be able to quickly build a Lego robot that uses computer vision to spot ants and physically squash them (and it will be awesome).
6. There will be an even bigger economic crash. The system becomes increasingly unstable as we try to paper-over the damage from one bubble by creating an even bigger bubble elsewhere. Nevertheless, things continue semi-working for some reason.
7. The health care system continues to be badly broken, and attempts at reform probably only make it worse (here is a nice summary). Fortunately, solutions will come from outside of the system. People will get better at avoiding disease (start with Taubes), and bio-tech will start to deliver in a big way. Unfortunately, the bio-tech will probably come from China, since they don't have so many rules to slow things down. The Chinese treatments won't be approved in the United States, but we can simply travel to Mexico for care. Urgent care will be local, but non-urgent procedures will be performed outside the US. Not everyone will do this, but it will be a very visible and growing trend by 2020.
8. The drug war will be over, mostly. An increasing number of people will realize that the war is causing a lot more harm than the drugs are (it's killing Mexico, for example). The end of marijuana prohibition in California will demonstrate that non-addictive drugs are not as dangerous as the government claims. It's unclear what will happen with highly addictive drugs such as heroin, but bio-tech may offer a solution that removes the addiction.
9. The energy problem is largely solved by cheap solar. It's not 100% done obviously, but we'll be on the ramp. Nuclear technology (Thorium?) could do it too, but probably isn't politically feasible. Edit: To be clear since not everyone has the same definition of "solved", for me it means that we have a relatively cheap and scalable energy solution, not that we're fully converted to it.
10. Politics will evolve much faster than in the past due to the Internet and social networks changing the core architecture of society (what people think and how they came to think it -- the professional media and government are no longer at the center). New movements will arise and gain power very quickly. Obama beating Clinton was the first hint of this. Political outsiders will begin winning elections. Steven Colbert will win the 2016 election -- the left will think he's joking, the right will think he's serious, and both sides will think that they are tricking the other ;)

My poorly remembered and partially imagined predictions from Jan 1, 2000

Reviewing old predictions is fun. Unfortunately, I didn't bother to write any down, so I'm working from memory here, and of course human memory is very unreliable and selective, so this is rather bogus.

Predictions for the next 10 years, from Jan 1, 2000 (as remembered on Jan 1, 2010):

Prediction: Linux will continue expanding into new spaces and will eventually make Microsoft irrelevant. Windows 2000 is the last release that anyone will care about.

Result: I was over-optimistic about Linux -- the community is unable to produce anything worthwhile on the desktop, most development has moved to the web anyway (making the desktop OS irrelevant), and OSX popularity among developers took away a lot of energy (I develop in Linux, but use OSX to host my web browser and other apps). Linux is a huge success on the server-side though and continues to grow in more "embedded" contexts, such as Android and Chrome OS. Microsoft made itself irrelevant -- they still make a lot of money, but they are no longer changing the world.


Prediction: Wireless data access (such as that provided by Ricochet) will become fast and practically ubiquitous, meaning that the Internet is always with us.

Result: It took longer than I expected, but we're finally starting to get there, and it is awesome.


Prediction: "Computer Aided Reality" will provide a cool visual overlay by using computer vision to identify objects and then fetching info about them from the Internet.

Result: I was very over-optimistic. There are a few basic "augmented reality" apps around, but nothing major. I still think that this will happen, though the display technology is still very uncertain (I haven't even heard about direct retinal projection lately).


Prediction: All data lives "online" and can be accessed from anywhere. Your computer is a stateless cache which can be replaced without any data-loss or need for reconfiguration or reinstallation.

Result: I was over-optimistic. We made some progress with things like Gmail, but computers still store information (configuration at the very least). Chrome OS may be more like what I had in mind, and the iPhone is too if you set aside the fact that it requires manual syncing.


Prediction: The Java VM will get good enough that people will finally stop using C++.

Result: I was over-optimistic. The JVM got somewhat better (though it still has significant GC problems), but Java got worse due to cultural problems. Fortunately, a lot of other interesting languages became popular, including Javascript, and there are a number of fast virtual machines in the works.


Prediction: Google will be a big success, possibly as big as Yahoo. I'm probably over-optimistic because I work there, but the people are smart and ambitious.

Result: I was under-optimistic. Google is bigger than Yahoo ever was, and is getting close to Microsoft (their market cap is 70% of Microsoft's).


Prediction: Humans will be cloned. After the initial outrage, people will stop caring once they see that the result is just a regular baby (like the "test tube babies" before them), not a "soulless monster".

Result: To my knowledge, that hasn't been any successful human cloning, though I wouldn't be surprised if there has and they are just keeping quiet about it.


Prediction: The stock market will crash, and take Silicon Valley (and other bubble-zone) real estate markets down with it.

Result: The market crash came (sort of), but instead of going down, real estate kept going up! Even when it did finally crash, local prices (especially Palo Alto) remained remarkably high.


Prediction: A meteor strike will destroy all life on Earth on November 5, 2007, so I don't need to waste time writing down my predictions for 2010.

Result: I meant 2012, there was an off-by-5 error in my calculation ;)

Tablet thoughts

I don't know anything about Apple's tablet, and I generally don't pay much attention to the speculation about their unannounced products. However, John Gruber has a nice post today which discusses the hypothetical Apple tablet.

The best part is the core product question -- how does this new product fit in with all existing products? Revolutionary products are underestimated because we evaluate them relative to existing products. This quote gets it:

Like all Apple products, The Tablet will do less than we expect but the things it does do, it will do insanely well. It will offer a fraction of the functionality of a MacBook‚ but that fraction will be way more fun. The same Asperger-y critics who dismissed the iPhone will focus on all that The Tablet doesn't do and declare that this time, Apple really has fucked up but good.

That was certainly the case with the iPod, or as slashdot put it, "No wireless. Less space than a nomad. Lame."

When considering revolutionary new products, we can not simply compare them with existing products, but must instead compare them with the products that don't yet exist, but should. For example, the PC was more than just an expensive, hard-to-use typewriter -- it was a whole new thing that just happened to have some typewriter features. Obviously this comparison is much more difficult than the "count the checkboxes" approach that we like to use when evaluating the "better mousetrap", but it's critical if we're going to understand or create anything truly new.

I have no idea what Apple is planning to release, but to me the revolutionary product need is in bridging the virtual and physical worlds. If you spend your entire day in front of the computer, this need may not seem real, but if you move between the two worlds you may notice that they are strangely disconnected. For example, imagine that I'm looking at a picture on my computer and want to give you a copy. In the physical world, I would simply hand you the print (I would have gotten double-prints), but with computers it's nearly impossible. Yes, there may be some complicated 10-step process that I can use to share the image, or maybe I can download and install some obscure software, but I'm not going to do that and neither are most other people. Imagine if I instead had a simple (built-in) gesture for passing the photo off to person standing next to me, and it were just as easy as handing them a real photo.

Of course exchanging photos is just one small example of these physical/virtual interactions. It's a whole new category, so many of them, including the most important, haven't been invented yet. However, you can get some ideas by thinking of the marketing cliche where two people are standing around a computer collaborating on something, taking quick notes, working off a recipe, etc. Those images occur in marketing because they are appealing, but they don't occur much in real life because our existing devices and software are awful. Current laptop computers are too bulky, awkward, and keyboard centric (the ui needs to be gesture-centric), and the iPhone is too small and limited. I want something about the size of a notepad that can be used naturally while standing up and walking around, just like an actual pad of paper, except that it's fully integrated with the virtual world as well as the physical world.

I hope this is what Apple is building -- it would be a great product. (or someone else could build it, though honestly I can't imagine anyone besides Apple getting it right)

So I finally tried Wave...

Last week, TechCrunch published a story about me not yet trying Google Wave ("Gmail Creator Thinks Email Will Last Forever. And Hasn't Tried Google Wave"). The is apparently unacceptable, or as one commenter put it, "Paul may have been trying to be cool and ironic, but really he should be ashamed for not having tried Wave yet." I'm not sure if this is because I have an obligation to try all new products, or because my views on the longevity of email will seem hopelessly naive once I try Wave, but either way, I mustn't disappoint the good people of TechCrunch :)

The Google Wave About page and video does a good job of summarizing what Wave is and how it works. If you want to learn more about Wave, I would start there and skip this post. That said, here are my thoughts on Wave:

First off, Wave is clever and full of interesting ideas.

Second, comparisons to Facebook and Twitter are nonsensical. If Twitter were CNN Headline News, Google Wave would be Microsoft Office. Wave is less of a social network and more of a productivity tool. It's Google Docs meets Gmail, or as Google puts it, "A wave is equal parts conversation and document. People can communicate and work together with richly formatted text, photos, videos, maps, and more."

Third, although Wave is very promising, it's clear that it still needs some refinement. This is why Google calls it a "preview release". The trouble with innovative new ideas is that not all of them are worth keeping. While developing Gmail, we implemented a lot of features that were either not released, or not released until much later. Some of the most interesting ideas (such as automatic email prioritization) never made it out because we couldn't find simple enough interfaces. Other ideas sounded good, but in practice weren't useful enough to justify the added complexity (such as multiple stars). Other features, such as integrated IM, simply needed more time to get right and were added later. Our approach was somewhat minimal: only include features that had proven to be highly useful, such as the conversation view and search. It's my impression that Wave was released at an earlier stage of development -- they included all of the features, and will likely winnow and refine them as Wave approaches a full launch. The Wave approach can be a little confusing, but it allows for greater public feedback and testing.

From what I've seen, the realtime aspects of Wave are both the most intriguing, and the most problematic. I think the root of the issue is that conversations need to be mostly linear, or else they become incomprehensible. IM and chat work because there is a nice, linear back-and-forth among the participants. Wave puts the conversation into little Gmail-like boxes, but then makes them update in realtime. The result is that people end up responding (in realtime) to things on other parts of the page, and the chronological linkage and flow of the conversation is lost. I suspect it would work better if each box behaved more like a little chat room. A single Wave could contain multiple chats (different sub-topics), but each box would be mostly self-contained and could be read in a linear fashion.

So now that I've tried Wave, do I expect it to kill email? No. The reason that nothing is going to kill email anytime soon is quite simple: email is universal (or as close to it as anything on the Internet). Email has all kinds of problems and I often hate it, but the fact is that it mostly works, and there's a huge amount of experience and infrastructure supporting it. The best we can do is to use email less, and tools like Wave and Docs are a big help here.

I don't know what Google has planned for Wave or Gmail, but if I were them I would continue improving Wave, and then once it's ready for the whole world to use, integrate it into Gmail. Moving Wave into Gmail would give it a huge userbase, and partially address the "email is universal" problem. They could use MIME multi-part to send both a non-Wave, HTML version of the message, and the Wave version. Wave-enabled mail readers would display the live Wave, while older mailers would show the static version along with a link to the live Wave.  

Open as in water, the fluid necessary for life

"Open" is a great thing. Everyone likes it. Unfortunately, nobody agrees what open is. There are many meanings, but in general, I think "open" must be the opposite of "closed". In the world of abstract things like software, protocols and society, closed is secret, hidden, or locked.

"Closed" limits our mobility, prevents discovery, and discourages new connections. Imagine being in a building where all of the doors are locked or guarded, and it's difficult to move from room to room or leave. A closed world is one where people are forced to stay in their place, sometimes because of physical constraints, but more commonly because they simply don't know where else to go. A closed world is giant prison.

In an open world, people are able to see more clearly, and more easily explore new ideas and possibilities. An open world is more fluid -- people and ideas easily flow over boundaries and other borders. This openness is what makes the Internet so powerful. The Internet is melting the world, but in a good way.

Open standards and open source software are important for making technology open and available to everyone, but it's important to remember that open goes beyond tech. Wikipedia makes knowledge open to everyone. Blogs and YouTube make broadcasting and mass communication open to everyone -- news and events that would have been suppressed in the past are now reaching the whole world.

These things have been discussed to death, but there's another "open" that still seems a little frivolous: our lives. We like to joke (or complain) about people who share every boring detail of their lives and thoughts on Facebook or Twitter, but they may be doing something important.

Most of our happiness and productivity comes from the everyday details of our lives: the people we live and work with, the books we read, the hikes we take, the parties we attend, etc. But how do we choose these things? How do we know what to do, and how do know if we'll like it? The obvious answer is that we do and like whatever the TV tells us to do and like. I'm not certain that's the best answer though.

By sharing more of our own thoughts and lives with the world, we contribute to the global pool of "how to live", and over time we also get contributions back from the world. Think of it as "open source living". This has certainly been my experience with my blog and FriendFeed. Not only do people occasionally say that it has helped them, but I've also met interesting new people and gotten a lot of good leads on new ideas. These are typically small things, but our lives are woven from the small details of everyday living. For example, I saw a good TED talk on "The science of motivation", shared it on FriendFeed, and in the comments Laura Norvig suggested a book called Unconditional Parenting, which turns out to be very good.

The next step is for people to open more of their current activities and plans. This is often referred to as "real-time", but since real-time is also a technical term, we often focus too much on the technical aspect of it. The "real-time" that matters is the human part -- what I'm doing and thinking right now, and my ability to communicate that to the world, right now. We see some of this on Facebook, FriendFeed, and Twitter, and also location-aware apps such as Foursquare, but it's still fairly primitive and fringe. When this activity reaches critical mass, it should be very interesting for society. It dramatically alters the time and growth coefficients in group formation. It enables a much higher degree of serendipity and ad hoc socializing.

The basic pattern of openness is that better access to information and better systems lead to better decisions and better living. This general principal is broadly accepted, but we're just now discovering that it also applies to the minutiae of our lives.

Sharing your boring thoughts and activities may seem narcissistic and self-absorbed at first (I'm still kind of embarrassed about having a blog), but there is virtue and benefit in it. Naturally there will be challenges and fear along the way, but in the long term we're contributing to a more open, fluid society, where people are more able to find happy, productive lives. It also encourages us to be more accepting of others. Everyone is flawed, and the more we see that we aren't alone, the less we need to fear that truth.

People can not truly live and thrive in a prison -- we require freedom and mobility. This may explain my incomprehensible analogy, "Open as in water, the fluid necessary for life".

Go forth and share.

Applied Philosophy, a.k.a. "Hacking"

Every system has two sets of rules: The rules as they are intended or commonly perceived, and the actual rules ("reality"). In most complex systems, the gap between these two sets of rules is huge.

Sometimes we catch a glimpse of the truth, and discover the actual rules of a system. Once the actual rules are known, it may be possible to perform "miracles" -- things which violate the perceived rules.

Hacking is most commonly associated with computers, and people who break into or otherwise subvert computer systems are often called hackers. Although this terminology is occasionally disputed, I think it is essentially correct -- these hackers are discovering the actual rules of the computer systems (e.g. buffer overflows), and using them to circumvent the intended rules of the system (typically access controls). The same is true of the hackers who break DRM or other systems of control.

Writing clever (or sometimes ugly) code is also described as hacking. In this case the hacker is violating the rules of how we expect software to be written. If there's a project that should take months to write, and someone manages to hack it out in a single evening, that's a small miracle, and a major hack. If the result is simple and beautiful because the hacker discovered a better solution, we may describe the hack as "elegant" or "brilliant". If the result is complex and hard to understand (perhaps it violates many layers of abstraction), then we will call it an "ugly hack". Ugly hacks aren't all bad though -- one of my favorite personal hacks was some messy code that demonstrated what would become AdSense (story here), and although the code was quickly discarded, it did it's job.

Hacking isn't limited to computers though. Wherever there are systems, there is the potential for hacking, and there are systems everywhere. Our entire reality is systems of systems, all the way down. This includes human relations (see The Game for an very amusing story of people hacking human attraction), health (Seth Roberts has some interesting ideas), sports (Tim Ferriss claims to have hacked the National Chinese Kickboxing championship), and finance ("too big to fail").

We're often told that there are no shortcuts to success -- that it's all a matter of hard work and doing what we're told. The hacking mindset takes there opposite approach: There are always shortcuts and loopholes. For this reason, hacking is sometimes perceived as cheating, or unfair, and it can be. Using social hacks to steal billions of dollars is wrong (see Madoff). On the other hand, automation seems like a great hack -- getting machines to do our work enabled a much higher standard of living, though as always, not everyone sees it that way (the Luddites weren't big fans).

Important new businesses are usually some kind of hack. The established businesses think they understand the system and have setup rules to guard their profits and prevent real competition. New businesses must find a gap in the rules -- something that the established powers either don't see, or don't perceive as important. That was certainly the case with Google: the existing search engines (which thought of themselves as portals) believed that search quality wasn't very important (regular people can't tell the difference), and that search wasn't very valuable anyway, since it sends people away from your site. Google's success came in large part from recognizing that others were wrong on both points.

In fact, the entire process of building a business and having other people and computers do the work for you is a big hack. Nobody ever created a billion dollars through direct physical labor -- it requires some major shortcuts to create that much wealth, and by definition those shortcuts were mostly invisible to others (though many will dispute it after the fact). Startup investing takes this hack to the next level by having other people do the work of building the business, though finding the right people and businesses is not easy.

Not everyone has the hacker mindset (society requires a variety of personalities), but wherever and whenever there were people, there was someone staring into the system, searching for the truth. Some of those people were content to simply find a truth, but others used their discoveries to hack the system, to transform the world. These are the people that created the governments, businesses, religions, and other machines that operate our society, and they necessarily did it by hacking the prior systems. (consider the challenge of establishing a successful new government or religion -- the incumbents won't give up easily)

To discover great hacks, we must always be searching for the true nature of our reality, while acknowledging that we do not currently possess the truth, and never will. Hacking is much bigger and more important than clever bits of code in a computer -- it's how we create the future.

Or at least that's how I see it. Maybe I'll change my mind later.

See also: "The Knack" (and the need to disassemble things)

Left brain, Right brain, and the other half of the story

In my head, this post and yesterday's post on risk and opportunity are deeply connected, but logically they needed to be split apart.

The theory of the left-brain / right-brain split is that the left hemisphere of our brain handles linear, logical processing (cold logic) while the right hemisphere is more emotional, intuitive, and holistic (evaluating the whole picture instead of considering things one component at a time). Naturally, some people are more left-brain dominant while others are more right-brain dominant. This divide is discussed quite a bit elsewhere -- I recommend starting with the TED talk by Jill Bolte Taylor, a neuroanatomist whose left hemisphere was damaged by a stroke, causing her to become right-brain dominant.

I'm actually somewhat skeptical that the left-brain / right-brain split is as real as people assume, however it seems to be metaphorically correct, so for my non-surgical purposes, it's "good enough".

To me, one of the most interesting aspects of this right/left divide is that many people seem to identify strongly with one side or the other, and actually despise the other half of their brain (see here for a few examples, and even Jill Taylor seems to be doing it to some extent). This seems kind of dumb. My theory is that both halves of our brain are useful, and that for maximum benefit and happiness, we should learn how to use each half to its maximum potential.

This is where I link in to yesterday's post on Risk and Opportunity. My suggestion was to simultaneously seek big, exciting opportunities ("dream big"), while carefully avoiding unacceptable risks ("don't be stupid"). In my mind, that is the right/left divide.

The left-brain ability to carefully double-check logic and evaluate the risks is very important because it helps to protect us from bad decisions. When we imagine the kind of person who believes things that are obviously false, falls for scams, ends up joining a cult, etc, we probably picture a stereotypically right-brain person.

However, what the left brain has in cold, efficient logic, it lacks in passion and grandiosity.

When I wrote about evaluating risks and opportunities, it was as though we use a logical process when make decisions, but of course that's not actually true, nor should it be. Our actual decision making is much more emotional (and emotions are just another mental process).

The right-brain utility is in integrating millions of facts (more than the left brain can logically combine) and producing a unified output. However, that output is in the form of an intuition, "gut feeling", or just plain excitement, which can sometimes be difficult to communicate or justify ("it seems like a good idea" isn't always convincing). Nevertheless, these intuitions are crucial for making big conceptual leaps, and ultimately providing direction and meaning in our lives.

So to reformulate yesterday's advice, I think we do best when using our right-brain skills to discover opportunity and excitement, while also engaging our left-brain abilities to avoid disasters, find tactical advantages, and rationalize our actions to the world. Left and Right are both stuck in the same skull, but not by accident -- they actually need each other. (the same could probably be said for politics, but that would be another post)

Coincidentally, I just saw another good TED talk that mentions these right-brain/left-brain issues in the context of managing and incentivizing creative people. It's worth watching.